Shipping policy
Shipping Policy
Thank you for supporting Krystaal’s Peppers.
All products are made and packed in small batches with care.
Processing Time
Orders are typically processed within 1–3 business days.
During launches, promotions, or high-volume periods, processing times may be slightly extended.
Shipping Time
Standard shipping within the United States typically takes 2–5 business days once shipped.
Delivery times may vary depending on carrier delays and location.
Shipping Rates
Shipping rates are calculated at checkout.
🚚 Free shipping is available on orders over $60.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order.
Krystaal’s Peppers is not responsible for orders shipped to incorrectly entered addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery at:
Include:
- your order number
- photos of the package/product
- a brief description of the issue
Product Care
For best freshness and quality, refrigerate products after opening.
Thank you for supporting our small family business.